Help

The Help card focuses on providing users with the information and assistance they need to effectively use the technology.

Key Considerations

  1. Help Documentation: What type of help documentation should be provided (e.g., user manuals, FAQs, tutorials)?
  2. Contextual Help: How can help be provided within the context of specific tasks or features?
  3. Search Functionality: How can users easily find the help information they need?
  4. Multilingual Support: How will help be provided for users of different languages?
  5. Feedback Mechanism: How can users provide feedback on the helpfulness of the assistance provided?

Use this card to ensure that your technology provides effective, accessible, and user-friendly help and support to its users.