Help
The Help card focuses on providing users with the information and assistance they need to effectively use the technology.
Key Considerations
- Help Documentation: What type of help documentation should be provided (e.g., user manuals, FAQs, tutorials)?
- Contextual Help: How can help be provided within the context of specific tasks or features?
- Search Functionality: How can users easily find the help information they need?
- Multilingual Support: How will help be provided for users of different languages?
- Feedback Mechanism: How can users provide feedback on the helpfulness of the assistance provided?
Use this card to ensure that your technology provides effective, accessible, and user-friendly help and support to its users.